We will provide standard 90 days of Warranty support beginning on the original purchase date for Laptops and Desktops, with a few exceptions which will be specified on the product page.
Any damages must be reported within 7 days of receiving the unit or it may not be returned or refunded.

For all inquires please send us an email at sk@uniway.ca or use the Contact Us form. Please be prepared to include a soft copy of your emailed receipt under which you have purchased the system.

UNIWAY Warranty will cover all costs related to parts and labor on defective hardware.
Accidental damage is not covered.

Products may not be returned for credit or refunds. All damages caused by the end-user will void the Warranty.

Computers shipped to UNIWAY with inadequate packaging are deemed potentially damaged and may restrict any and all future Warranty support for that computer.

UNIWAY will not provide reimbursements for unauthorized third party repairs.

Any parts or upgrades installed by the customer which were not included with the computer at the time of purchase must be removed prior to returning a computer to UNIWAY. If any such unauthorized third party parts are returned with a computer for Warranty service, UNIWAY will not be responsible for replacing or repairing these parts if they are lost, damaged, or defective.

UNIWAY is not responsible for any user data on any computer being returned for Warranty service. In the event that user data is lost, UNIWAY will not be liable in any way. It is the responsibility of the user to make regular backups of important data. UNIWAY Warranty will apply only to machines purchased for your use and cannot be transferred.

Proof of purchase: please have your original purchase invoice that include order number, date of purchase, your shipping address, and make/model of the computer. With this, we can determine when does the warranty end for this order.